FAQ
Answers to Common Questions
Lighting
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Can I customize colors with Trimlight? If so, how?
Yes, from the color palette screen simply long press any color circle outside the gray line box and a window will pop up giving you the option to slide your finger through the color spectrum to a specific custom color or type in RGB codes for different color options. Then click OK and that custom color will be saved in that color circle.
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How many colors can I show at once with Trimlight?
You can show up to 30 colors at a time and program up to 90 lights of each color. For example, you can program 90 red, 15 orange, 1 purple, 5 white, etc. The key is to not program more than 90 per color and you can do up to 30 different colors in each pattern created.
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There are different types of white in lighting, what does Trimlight have?
With RGB lights pure white is using a combination of red, green and blue to create the color. Therefore, the pure white setting may appear to have a blue hue, some people see the hue and some do not. We recommend looking at pure white from the sidewalk or street before trying to adjust the setting. If you still want to take the blue out, you can go into the custom color setting, type in 255 in each box below the corresponding R-G-B. From there, slowly decrease the number in the blue category until you see a white light you like. You can also use google to search for lists of RGB codes for different white hues.
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How do I save a pattern?
You can rename a save pattern by simply connecting to Trimlight app, press enter, then click on clock icon at bottom right. From there you will see a list of all current patterns. Swipe left on pattern you would like to rename and you will see an option appear to rename or delete the pattern.
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Do you have a setting for warm white?
Yes, we have a preset for warm white on the custom color palette screen. Click on the color circle labeled WW which is the first circle on the second row. Is there another way to find and program custom colors? Yes, in addition to long pressing a custom color circle and dragging your finger across the color spectrum, you can also type in RGB codes directly into the boxes below the R-G-B settings. For a list of custom color RGB codes to input, use google to search for RGB color code charts.
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Can I set up a daily timer and calendar event on the same day?
Yes you can, but we recommend not overlapping your daily timer with a calendar event. For example, you can create a calendar event for a holiday and set that to run from 7pm to 11pm. Then you could set a daily timer to come on from 11:01pm to midnight or even to 5am. As long as the timers to not overlap they will work correctly.
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How many patterns can I save in Trimlight app?
You can save up to 60 patterns in the Trimlight app. Once you go over that, you will receive a message that you have exceeded your pattern limit. At that point simply click on clock icon at bottom right. From there you will see a list of all current patterns. Swipe left on patterns you would like to delete and you will see an option appear to rename or delete the pattern.
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How do they look during the day?
Trimlight’s patented channel system is designed to match the color of the roofline, blending in seamlessly to hide the wires from view. They lock the lights securely in place and they are hardly noticeable during the day.
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How many LEDs do your bulbs have?
Trimlight offers three different bulb options. Our classic bulb has 1 LED and our 3L bulb has 3 bright LEDs and is as bright as our commercial bulb.
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Will my lights be visible from different angles?
Trimlight bulbs protrude a 3/8" below the channel, providing a timeless holiday glow that radiates vividly from more angles at night, outshining the less noticeable, flat, disc-shaped or rectangle-shaped bulbs.
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How much energy does Trimlight use?
Trimlight stands out for its innovative designs and commitment to reducing energy consumption. The latest addition to our lineup, the Trimlight 3L, represents the pinnacle of this effort, consuming just .9 watts of energy per bulb. On the other hand, the Trimlight Classic, a revered model known for its reliability and efficiency, uses a mere .6 watts of energy per bulb. Both models exemplify Trimlight's commitment to providing cost-effective, energy-efficient lighting solutions that don’t compromise on quality or performance. Trimlight offers the perfect blend of power, efficiency, and elegance.
General Questions
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How long have you been in business?
Trimlight is proud to be the first to introduce permanent, programmable, color-changing holiday and all occasion lighting. Our journey in the permanent LED trim lighting industry began in 2010.
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Why is Trimlight better and more reliable than other systems?
Trimlight stands out in the industry not just for its superior quality, but for the unwavering confidence we have in our products—an assurance we pass directly to you through our unparalleled lifetime product warranty. This isn't a decision we've made lightly. It's the result of rigorous testing, continuous innovation, and an unyielding commitment to excellence. We believe that when you choose Trimlight, you're investing in a solution that's designed to last a lifetime, not just through the seasons.
Consider the common industry practice—many companies boast about the longevity of their products, claiming their bulbs can last more than 50,000 hours. Yet, when it comes to backing these claims with a lifetime product warranty, they hesitate. This hesitation speaks volumes. It often reveals a lack of confidence in the longevity and durability of their offerings. So, you have to ask yourself, why invest in a product that even its makers aren't willing to stand behind indefinitely?
Trimlight is different. We don't just claim our products are reliable; we prove it. Our lifetime product warranty is a testament to our confidence in the quality and durability of our products. It's an assurance that we are not only invested in the craftsmanship of what we sell but also in the satisfaction and peace of mind of our customers. When we say our products are built to last, we mean it.
By choosing Trimlight, you're not just getting a product; you're getting a partner committed to your satisfaction through the life of your product on up to 50,000 hours of usage. We don't believe in shortcuts or compromises when it comes to quality. That's why our products come with a guarantee that's as enduring as their performance. In a market filled with fleeting guarantees, Trimlight shines brighter, offering the peace of mind that only a lifetime product warranty can provide.
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Are they HOA approved?
Trimlight typically needs prior approval from HOAs. We have found Trimlight is widely accepted by most HOAs once a meeting has been established with committee leaders to show how the Trimlight system works; that it is hidden during the day, programmable for specific holidays and there are assurances that any repairs or maintenance issues will be resolved in a timely manner.
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Where does controller box go?
Typically the Trimlight control box is mounted on an interior wall inside a garage or under a carport. The Trimlight system simply plugs into a regular outlet.
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How much do they cost?
Trimlight pricing varies depending on what part of the country you live in, specific pricing can be provided by local dealers in your area. Trimlight is very cost effective considering the system comes with a lifetime product warranty and will last for decades.
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Do I need to provide maintenance on Trimlight or is it carefree?
When you opt for Trimlight, a maintenance-free, worry-free experience is waiting for you. Should you need a bulb replaced, a new controller, or you require any product warranty work, simply contact the dealer who completed your installation.
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What happens if a bulb goes out?
Should a bulb stop working, please reach out to the dealer that provided you your installation for a hassle-free replacement. Rest assured, your bulb is safeguarded by a product warranty on up 50,000 hours of light use. All dealers have a minimum 1-year labor warranty. Please reach out to your dealer to find out their labor warranty.
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Do you mess with my gutters and drainage system?
Trimlight is expertly positioned beneath the soffit of your residence, safeguarded by a specially designed channel for optimal protection.
We at Trimlight emphasize the importance of leaving your gutters and drip edge untouched. These critical elements are key to ensuring efficient water flow and safeguarding your home against water-related issues. Maintaining the integrity of your gutters and drip edge is paramount to preventing undesirable leaks and accumulation of water around your property.
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Can I do this myself?
While a selection of Trimlight dealers might provide DIY kits, it's important to note that choosing this path will nullify your lifetime product warranty, given that the product isn't professionally installed by an authorized Trimlight dealer.
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How much money will I save with Trimlight compared to traditional holiday lights?
The yearly expense for having professionals install and remove traditional holiday or Christmas lights can vary greatly – expect to spend anywhere from $300 to over $1,000. This fluctuation depends on the size of your property and the intricacy of your festive setup. It's also worth considering that these conventional lights typically only brighten up your home during the holiday season. On the other hand, Trimlight offers a versatile lighting solution that can be enjoyed year-round, for any occasion.
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How long does installation take?
Typically, the installation process is completed within a single day. However, for larger homes or commercial spaces, the setup may span over multiple days.
Product Endurance
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What happens if a light goes out?
Trimlight comes with a Lifetime Product Warranty. Simply reach out to your local dealer and request to have the light replaced. You may or may not be charged a labor fee depending on your location, but the faulty product will be covered under warranty.
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How long does Trimlight last?
Trimlight comes with a Lifetime Product Warranty. The lifetime of Trimlight depends on how often it is being used. On average Trimlight will last between 20-30 years (assuming it is only used during nighttime hours). If Trimlight is constantly left on day and night, it will significantly reduce the lifetime of the lights.
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How does your Lifetime Product Warranty work?
Trimlight provides an industry leading Lifetime Product Warranty. This warranty covers any components of the Trimlight system for the life of those components. When used properly the components in the Trimlight system should last up to 40 years depending on usage. The lights have a 50,000 hour lifespan. If the system is left on 24 hours per day this greatly diminishes the lifetime of the product due to heat dissipation. Learn more about our warranty HERE.
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If one light goes out, do they all go out?
The answer is sometimes. If the glitch or fault occurs within the RGB components then it will only affect that light. The light may turn a different color or shut off completely. If the glitch or fault occurs within the data wire of the affected light, it may affect all the lights after it in line. Either way it is a quick and simple repair, reach out to your local dealer and they will swap out the affected light which will correct any issue.
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Do diodes fade in the sun?
Typically, LED diodes with lenses can become faded or damaged due to constant sun exposure over time. However, Trimlight’s residential lighting has no lens or covering, just the direct LED shows out of the channel, which means Trimlight LEDs will not fade, get cloudy or become discolored over time like many other exterior LEDs. Furthermore, Trimlight residential LEDs face down and below the channel which further protects them from constant sun exposure.
Pairing
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Can I pair Trimlight to my home network?
Yes, the Trimlight system has the capability to be paired to your home network, however, keep in mind we cannot guarantee Trimlight will connect to your home network based on many variables outside our control such as type of router/modem, firewall settings, potential obstacles, interference from other devices, etc.
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Can I program Trimlight from a computer?
Trimlight is an app driven technology which is why it will not work with PCs. Trimlight is designed to work with any iPhone or android device. The app will also work with most Mac computer systems since they are also app driven.
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Can I use Trimlight with both Android or iPhone?
Absolutely, the Trimlight app is designed to work with any iPhone or Android device. The app will also work with most Mac computer systems since they are app driven. It will not work with PCs.
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Can I turn them on/off when away from home?
With Trimlight’s user friendly Edge app, you can program your lights wherever you have service. The calendar allows you to set up any lighting schedule you want so you don’t have to worry about it while you are away on business or vacation, but if you need to access your system remotely no problem!
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Can I connect my Trimlight system to smart system devices?
To enhance your control experience, you can seamlessly integrate Trimlight with your Google Home and Alexa devices. Simply download the corresponding skill from the Alexa/Google Assistant store on your device and follow the easy setup instructions. This integration not only empowers you to switch the system on and off with ease but also unlocks the ability to adjust a few colors and dimming settings.
Safety
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Why should I have permanent holiday lighting installed?
Annually, countless ladder-related mishaps occur while hanging holiday lights, leading to severe injuries or even fatalities – not to forget the myriad of near-misses that leave you breathless, thinking, "That was too close for comfort." Enter Trimlight: your solution to never having to climb a ladder for holiday decorations again. This innovation ensures your safety and affords you more precious moments with loved ones.
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Why do Trimlight's make your home safer?
Enhancing your outdoor spaces with adequate lighting not only minimizes the chances of stumbling or falling after dark but also fortifies your home’s safety. Trimlight offers a solution that brightens up your walkways, driveways, and outdoor areas, ensuring both visibility and security are elevated to new heights.
Channel
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Will the channel be installed to custom fit my home?
Absolutely, our installations are tailored specifically to complement your home's design. We offer a diverse selection of channels designed to suit your specific needs.
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How many channel colors do you have?
Trimlight presents a palette of more than 50 standard channel colors alongside personalized color-matching solutions.
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What is the size of your residential channel?
Trimlight standard residential channel has the following profile specs for you to visualize.
1.3" depth and 1.85" high
Learn More
Visit the knowledge base