Why didn't my lights turn off if I have Trimlight Select Plus Controller?

Start by opening the Trimlight Select Plus app and reviewing the schedule connected to your lighting display. Confirm that the correct saved pattern is selected and that the programmed start and stop times are accurate. For a repeating daily timer, make sure the correct days of the week are enabled. For an event schedule, verify that the pattern was assigned to the intended calendar date.

After reviewing the schedule, save any changes and return to the main app screen. Select the option to switch the controller to Timer Mode and Exit. Exiting through this option is important because it initiates Timer Mode and tells the controller to resume following the schedules stored in the app. Simply closing the app without selecting Timer Mode may leave the controller operating outside its scheduled routine.

Give the system enough time to receive the updated command. If the lights are still on, reopen the app and confirm that the stop time has not already passed or been entered incorrectly. Pay close attention to morning and evening settings when reviewing the programmed time.

You can also force close the Select Plus app so it is no longer running in the background. Reopen it, review the timer again, and select Timer Mode and Exit once more. This can refresh communication between the app and controller.

If the schedule appears correct but the lights continue to remain on, the issue may require additional troubleshooting rather than another change to the timer. Avoid deleting your saved patterns or completing a factory reset unless the troubleshooting instructions specifically direct you to do so.