If your system is frozen or not responding, perform a soft reboot by disconnecting the power from the unit for 30 seconds before reconnecting the power.
Option #1 SOFT REBOOT:
Perform a soft reboot by disconnecting the power from the unit for 30 seconds before reconnecting the power.
Option #2 NETWORK RECONNECT:
Ensure the light on the controller is still set to the proper connection that was previously set up on your system. If you were using the Trimlight signal to connect, the light should be blue and labeled “Wifi Broadcasting”. If the system was previously connected to the local wifi network, the light should be Green where it is labeled “Network Connected”.
Option #3 FACTORY RESET:
To perform this function, Unplug the unit and then press and hold the
“+” and “-” buttons while restoring power to the unit. Allow the unit to reboot properly and then go through the initial steps to set up the controller as shown in this manual.
If you need help troubleshooting your Trimlight Edge system, Follow the prompts on the following guide: Troubleshooting Guide
The most common reason for connection issues is due to a power loss at the controller or the controller signal getting switched. You can contact your dealer for the fastest resolution to issues not addressed in the knowledge base.
Video coming soon!