Why aren't my lights turning off?
If your Trimlight lights remain on after their scheduled shutoff time, the controller may not be operating in Timer Mode. Timer Mode tells the system to follow the schedules saved in the Trimlight app. Reopening the app and selecting this mode again can refresh the command and return the controller to its programmed routine.
Open the Trimlight app on your mobile device and go to the Settings page. Locate Timer Mode and select it, then exit the app. Give the controller a moment to receive the updated command.
If the lights continue to stay on, force close the app so it is no longer running in the background. Reopen the app, return to the Settings page, select Timer Mode again, and exit.
It is also helpful to review the schedule connected to the lighting pattern. Confirm that the schedule is active, the correct days are selected, and the programmed stop time is accurate. A schedule with the wrong day, an incorrect time, or a disabled setting may cause the lights to continue running longer than expected.
After making any changes, save the schedule and place the controller back into Timer Mode.
A pattern that was started manually may temporarily take control of the lighting system instead of allowing the saved schedule to run. Selecting Timer Mode again returns control to the programmed schedule.
If the app appears disconnected or the controller does not respond, force close and reopen the app to refresh the connection. You may also perform a soft reset by disconnecting the green power block at the top of the controller. Leave it disconnected for 30 seconds to one minute, then carefully reconnect it.
Allow the controller a few moments to restart. Open the Trimlight app, return to the Settings page, select Timer Mode again, and exit the app.
Give the controller enough time to receive the updated settings before testing the schedule. If the lights continue to stay on after the programmed stop time, repeat the steps and verify that the schedule was saved correctly.
If the problem continues after checking the schedule, restarting the app, and placing the controller into Timer Mode, contact your local Trimlight dealer for additional troubleshooting assistance.