Locate the small green power block at the top of the Edge controller. This connector is attached to the red and black power wires. Carefully pull the green block vertically out of the controller to disconnect the unit from power. Hold the green connector itself when removing it rather than pulling directly on the wires.
Leave the controller unplugged for at least 30 seconds and up to one full minute. This allows the controller enough time to completely power down before it is restarted. Once the waiting period is complete, carefully reinsert the green power block into the same connection point at the top of the controller.
Make sure the connector is properly aligned and securely inserted. After restoring power, allow the controller a few moments to restart and reconnect to the Wi-Fi network.
Next, force close the Trimlight Edge app on your mobile device. Simply leaving the app open in the background may not fully refresh the connection. Completely close the app, wait a few seconds, and then reopen it.
Restarting the app after the controller powers back on helps refresh the connection between the app, controller, and network. Once the app has reopened, test the system by turning the lights on, selecting a pattern, or changing the colors.
If the controller still does not reconnect, confirm that your Wi-Fi network and password have not recently changed. You should also check that the controller has a strong Wi-Fi signal. If the connection problem continues after repeating the soft-reset process, contact your local Trimlight dealer for additional troubleshooting assistance.
