How can I hard reset my Trimlight Wi-Fi 104 Controller?
A hard reset can help restart your Trimlight Wi-Fi 104 controller when it is not responding or when other connection troubleshooting has not resolved the problem. The controller has two buttons directly below the antenna labeled SCENE and MATCH. Pressing and holding both buttons at the same time begins the reset process. The reset itself only takes a moment to start, but the controller will need approximately three to five minutes to fully reboot and begin broadcasting its Wi-Fi signal again. Give the unit enough time to complete this process before attempting to reconnect through your phone or Trimlight app.
Locate the SCENE and MATCH buttons directly below the antenna on the Wi-Fi 104 controller. Press and hold both buttons simultaneously until you hear one long beep. The long beep confirms that the controller has received the hard-reset command and has started rebooting.
After the beep sounds, release both buttons and leave the controller powered on. Do not repeatedly press the buttons or attempt to reconnect immediately. The Wi-Fi 104 controller may take approximately three to five minutes to fully restart.
Once the reboot is complete, the controller should begin broadcasting the WiFi-104-SSID-X signal again. Open the Wi-Fi settings on your mobile device and look for that network before continuing with the connection or setup process.
A hard reset is different from simply closing and reopening the app. It restarts the controller itself and returns it to a state where its local Wi-Fi signal can be found again. This can be helpful when the controller is no longer appearing in your available networks or is not communicating as expected.
Remain near the controller while waiting for the WiFi-104-SSID-X signal to return. If the signal does not appear immediately, wait the full five minutes and refresh the available Wi-Fi networks on your phone. You may also turn your phone’s Wi-Fi off briefly and then turn it back on to refresh the network list.
Once the signal appears, continue with the appropriate pairing or network-connection instructions for your Wi-Fi 104 system. Make sure you follow each step in order and allow the controller enough time to respond.
If the controller does not broadcast its signal after the full reboot period, repeat the reset carefully and confirm that both the SCENE and MATCH buttons were held until the long beep sounded. For a more detailed explanation of the reset and connection process, refer to the PDF linked below.